Real-Time Text May Replace TTY Phone companies may replace outdated TTY (teletypewriter) systems with real-time text support under amended Federal Communications Commission (FCC) rules. Real-time text technology allows people with hearing loss, speech difficulties and other disabilities to use the same wireless communications devices as their friends, relatives and colleagues. The FCC requires phone companies ... News in Brief
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News in Brief  |   March 01, 2017
Real-Time Text May Replace TTY
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Speech, Voice & Prosodic Disorders / Hearing Disorders / Regulatory, Legislative & Advocacy / Normal Language Processing / News in Brief
News in Brief   |   March 01, 2017
Real-Time Text May Replace TTY
The ASHA Leader, March 2017, Vol. 22, 8. doi:10.1044/leader.NIB5.22032017.8
The ASHA Leader, March 2017, Vol. 22, 8. doi:10.1044/leader.NIB5.22032017.8
Phone companies may replace outdated TTY (teletypewriter) systems with real-time text support under amended Federal Communications Commission (FCC) rules.
Real-time text technology allows people with hearing loss, speech difficulties and other disabilities to use the same wireless communications devices as their friends, relatives and colleagues. The FCC requires phone companies and manufacturers to support accessible text communications services, which for years have taken the form of TTY services. The new rule allows more advanced and interoperable real-time text technology to meet this obligation.
Real-time text allows users to send characters as they are created, without hitting “send,” resulting in a more conversation-friendly service. It also allows 911 call center personnel to receive even incomplete messages from people in need.
Real-time text will also be able to function in off-the-shelf devices like common smartphones, eliminating the need for people with disabilities to purchase expensive and often hard-to-find specialized text devices.
The rule change responds to a petition from AT&T asking the FCC to authorize the industry-wide substitution of real-time text for TTY technology to meet accessibility requirements on wireless networks. To fulfill this requirement, real-time text services must be compatible with existing TTY services and interoperable with real-time text applications on other networks.
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March 2017
Volume 22, Issue 3