Hospital to Pay $70,000 to Patient Denied Interpreter Franciscan St. James Health, a Chicago-area hospital group, must pay $70,000 to a patient who is deaf who was denied a sign language interpreter during a four-day hospital stay under the terms of a settlement with the U.S. Department of Justice in an Americans With Disabilities Act complaint. The settlement ... News in Brief
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News in Brief  |   February 01, 2015
Hospital to Pay $70,000 to Patient Denied Interpreter
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Healthcare Settings / News in Brief
News in Brief   |   February 01, 2015
Hospital to Pay $70,000 to Patient Denied Interpreter
The ASHA Leader, February 2015, Vol. 20, 10. doi:10.1044/leader.NIB2.20022015.10
The ASHA Leader, February 2015, Vol. 20, 10. doi:10.1044/leader.NIB2.20022015.10
Franciscan St. James Health, a Chicago-area hospital group, must pay $70,000 to a patient who is deaf who was denied a sign language interpreter during a four-day hospital stay under the terms of a settlement with the U.S. Department of Justice in an Americans With Disabilities Act complaint.
The settlement also requires St. James to provide free and timely auxiliary aids and services, including sign language interpreters, to people who are deaf or hard of hearing; designate an ADA administrator; use grievance resolution systems to investigate disputes about effective communication with patients with hearing impairment; post notices of its effective communication policy; and train hospital personnel on the effective communication requirements of the ADA.
The settlement requires St. James to ensure effective communication for patients and companions who are deaf or hard of hearing, in compliance with Title III of the ADA. The settlement is part of the Justice Department’s Barrier-Free Health Care Initiative to make snsure that people with disabilities have equal access to medical services.
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February 2015
Volume 20, Issue 2